Our Reliability Milestone in 2023

In 2023, we reached an average uptime of 99.94% across all our primary services. This is a significant milestone that reflects our commitment to providing reliable and uninterrupted service. 🏆

A Year of Improvement 📈

We started measuring our service uptime as a metric of our software reliability back in 2021. Since then, our overall uptime has been 99.80%. This year, we've achieved an improvement of 0.14%. While this number might seem small, it represents a substantial dedication to reliability from our team. Improving service at this level requires a relentless focus on quality and performance. 💪

Our Commitment to You ❤️

Your trust is our top priority. We understand the importance of reliability in our services. That's why we're committed to maintaining and improving our uptime. We want to ensure that our services are always available when you need them. 🛠️

Stay Informed 📢

While 99.94% availability is great, there is still 0.06% downtime. This means there might have been a morning or two when you wanted to enroll participants, and our service was down for the next hour or two. To make sure you can plan around this, we provide a Status Update page. You can subscribe there to be notified when we are conducting a software update. This way, you can be sure there will be no surprises. 📊 

Looking Ahead 🌐

We're proud of what we've achieved, but we're not stopping here. We're committed to maintaining this streak and aiming even higher. We want to thank all our users for your continued support. Here's to another year of reliable service! 🥂